Returns & Exchanges

Due to the perishable nature of our farm-fresh products, we cannot accept physical returns once food items have left our facility. However, we are committed to your satisfaction and will provide replacements or refunds for any items that arrive damaged or do not meet our quality standards.

Return Process

• 1.
  Document the Issue

  Take clear photos of the product and its packaging, specifically highlighting any damage or quality concerns immediately upon delivery.

• 2.
  Contact Customer Support

  Email our farm office at [email protected] within 24 hours of receipt, including your order number and the photos you collected.

• 3.
  Quality Review

  Our team will review your claim to determine if the issue occurred during transit or preparation, ensuring we improve our process for future harvests.

• 4.
  Resolution

  Once approved, we will issue a full refund to your original payment method or ship a fresh replacement at no additional cost to you.